We are open from 9 AM to 4 PM EST Monday
through Friday. We respond to all sales and technical e-mails 24 hours a
day and on the weekends.
We do not have a walk-in-sales office as all of our COTS units are shipped
To order using a Purchase Order (U.S. Companies Only):
Check the Price List for current prices or e-mail
When you get ready to place your order you can email us with the details or
call 352-384-3766 to place order by phone.
To pay by check:
For individuals wishing to pay by check,
please use the order blank and send check
or money order to:
PO BOX 90040
GAINESVILLE, FL 32607
If you have questions please e-mail us at email@example.com
or call 352-384-3766
To place an order by credit
We accept all credit cards through PayPals.
Download the order
blank fill it out and e-mail it to firstname.lastname@example.org.
We'll contact PayPals and request a payment through their secure server.
To order by COD:
Please call or e-mail Rigel Corporation and
tell the sales staff that you wish to place an order and pay by COD. The
friendly staff will take down all the details.
International customers may order direct from us.
We do not have licensed distributors.
For direct sales we require a credit card, prepayment by bank check, Western
Union, or a wire transfer. Checks must be drawn on a US bank in US dollars.
Wire transfers will have a $15 service charge added. We will ship as the
customer specifies. Rigel Corporation cannot accept letters of credit,
personal checks or certified personal checks. All duties and taxes will
be the responsibility of the customer.
All orders of international origin are exported from the U.S. in accordance
with the Export Administration Regulations. Diversion contrary to U.S. Law is
International customers ordering hardware, will need to download
this document and fax it back to us before we can process your order.
Volume discounts are available on all of our
products when ordered in quantities of 10 or more. Educational discounts are
also available to students and schools, and can be combined with quantity
discounts for greater savings.
We accept Visa and MasterCard,
money orders, COD, personal checks, and purchase orders with approved credit.
For credit card orders please contact us by phone or e-mail with the credit
card number and expiration date.
Options include UPS, FEDERAL EXPRESS, US MAIL,
Airborne, overnight, second day, third day, ground, and Saturday
delivery. DHL is not available in our area.
Tech Support is available by e-mail.
Please include your phone number in the e-mail in case we need to contact
you. We offer unlimited free tech support with all of our
products. You may leave us e-mail at (email@example.com
This policy applies only when product purchased directly from Rigel
Corporation. If you are not satisfied with the items purchased, prior to
usage, you may return them to Rigel Corporation within thirty (30) days of
your receipt of same and receive a full refund from Rigel Corporation. This
does not apply to books.
Please call (352) 384-3766 to receive an RMA (Returned Merchandise
Authorization) number prior to returning product. You will be responsible for
shipping costs. All returns must be made within 30 days of date of invoice and
be accompanied by the original invoice number and a brief explanation of the
reason for the return. Return merchandise in original packaging. All returned
products are subject to a 15% restocking charge. "Custom Items" are
not returnable and non-refundable.
Out of Stock Items:
Orders paid by check, money order or credit card:
Items not available for immediate shipment will be shipped as they become
available. Items not available at the end of 30 days will be cancelled and
refunded/credited. The number of backorder days may be extended beyond 30 days
with your approval. If a refund check is issued, the cancelled item can be
re-entered without a handling charge if the check and cancellation notice are
returned to us.
RIGEL can populate any of our boards with a
variety of connectors or memory options. If you need quick disconnect
terminal blocks, right angle headers or sockets, or would like the connectors
populated on the back of the boards let us know. Usually there is
no additional charge for these types of requests and we can get as few as two
boards to you in as little as one weeks.
RIGEL Corporation offers custom design work,
including circuit design, PCB design, software development, and PCB
manufacture in prototype and OEM quantities.