Corporation warrants, for a period of sixty (60) days from your receipt, that
READS software, RROS, hardware assembled boards and hardware unassembled
components shall be free of substantial errors or defects in material and
workmanship which will materially interfere with the proper operation of the
items purchased. If you believe
such an error or defect exists, please call Rigel Corporation at (352)
373-4629 to see whether such error or defect may be corrected, prior to
returning items to Rigel Corporation. Rigel
Corporation will repair or replace, at its sole discretion, any defective
items, at no cost to you, and the foregoing shall constitute your sole and
exclusive remedy in the event of any defects in material or workmanship. Although Rigel Corporation warranty covers 60 days, Rigel
shall not be responsible for malfunctions due to customer errors, this
includes but is not limited to, errors in connecting the board to power or
external circuitry. This
warranty does not apply to products which have been subject to misuse
(including static discharge), neglect, accident or modification, or which have
been soldered or altered during assembly and are not capable of being tested.
DO NOT USE PRODUCTS SOLD BY RIGEL CORPORATION
AS CRITICAL COMPONENTS IN LIFE SUPPORT DEVICES OR SYSTEMS!
Products sold by Rigel Corporation are not authorized for use as critical
components in life support devices or systems. A critical component is any
component of a life support device or system whose failure to perform can be
reasonably expected to cause the failure of the life support device or system,
or to affect its safety or effectiveness.
THE LIMITED WARRANTIES SET FORTH
HEREIN ARE IN LIEU OF ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING,
BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR
A PARTICULAR PURPOSE.
YOU ASSUME ALL RISKS AND
LIABILITY FROM OPERATION OF ITEMS PURCHASED AND RIGEL CORPORATION SHALL IN NO
EVENT BE LIABLE FOR DAMAGES CAUSED BY USE OR PERFORMANCE, FOR LOSS PROFITS,
PERSONAL INJURY OR FOR ANY OTHER INCIDENTAL OR CONSEQUENTIAL DAMAGES.
RIGEL CORPORATION'S LIABILITY SHALL NOT EXCEED THE COST OF REPAIR OR
REPLACEMENT OF DEFECTIVE ITEMS.
IF THE FOREGOING LIMITATIONS ON
LIABILITY ARE UNACCEPTABLE TO YOU, YOU SHOULD RETURN ALL ITEMS PURCHASED TO
RIGEL CORPORATION PRIOR TO USE.
This policy applies only when product purchased directly from Rigel
Corporation. If you are not
satisfied with the items purchased, prior to usage, you may return them
to Rigel Corporation within thirty (30) days of your receipt of same and
receive a full refund from Rigel Corporation.
This does not apply to books. Books
Please call (352) 373-4629 to receive an RMA (Returned
Merchandise Authorization) number prior
to returning product. You
will be responsible for shipping costs.
All returns must be made within 30
days of date of invoice and be accompanied by the original invoice number and
a brief explanation of the reason for the return.
Return merchandise in original packaging.
All returned products are subject to a $15 restocking charge. "Custom
Items" are not returnable.
Repair Policy. If
you encounter problems with your board or software after the 60 day warranty
period, please call Rigel Corporation at (352) 373-4629 or email
email@example.com for advice and instruction.
Rigel Corporation will test and
attempt to repair any board. You
will be responsible for shipping costs and repair fees.
If you send a detailed report of the problems you encountered while
operating the board, Rigel Corporation will inspect and test your board to
determine what the problem is free of charge.
Rigel Corporation will then contact you with an estimated repair bill.
You will have the choice of having the board fixed, returned to you as
is, or purchasing a new board at a reduced price. Rigel Corporation charges repair fees based on an hourly rate
of $50.00. Any parts that need to
be replaced will be charged as separate items.
Although Rigel Corporation will test and repair any board, it shall
not be responsible for malfunctions due to customer errors, this includes but
is not limited to, errors in connecting the board to power or external
If you are purchasing a board kit, you are assumed to have the skill
and knowledge necessary to properly assemble same.
Please inspect all components and review accompanying instructions.
If instructions are unclear, please return the kit unassembled for a
full refund or, if you prefer, Rigel Corporation will send you an assembled
and tested board and bill you the price difference.
You shall be responsible for shipping costs. The foregoing shall apply only where the kit is unassembled.
In the event the kit is partially assembled, a refund will not be
available, however, Rigel Corporation can, upon request, complete assembly for
a fee based on an hourly rate of $50.00.
Although Rigel Corporation will replace any defective parts, it
shall not be responsible for malfunctions due to errors in assembly.
If you encounter problems with assembly, please call Rigel Corporation
at (352) 373-4629 for advice and instruction.
In the event a problem cannot be resolved by telephone, Rigel
Corporation will perform repair work, upon request, at the foregoing rate of
$50.00 per hour.
This agreement and all rights of the respective parties shall be
governed by the laws of the State of Florida.